Shipping policy
At The Melbourne Wine Store, we aim to get your order to you as quickly and safely as possible.
Deliveries are made Monday to Friday between 9:00am and 6:00pm. Weekend deliveries are not available. Orders are typically dispatched within 24–48 hours, though some orders may take up to 72 hours if stock availability changes. Delivery within generally takes 1-2 business days, depending on the destination. For gift purchases, providing a contact phone number is recommended.
Orders are shipped via Australia Post, or staff delivery, provided items are in stock and ready for dispatch within 24–72 hours.
We reserve the right to cancel or reject any order
Your order will be dispatched once payment has been received and authorized
Delivery Charges
Freight costs apply to selected orders and will be added at checkout. Prices below include GST for Australian deliveries and exclude GST for international deliveries.
Australian Delivery
- All Victorian orders $13 flat rate
Delivery deadlines are indicated as accurately as possible. We are not responsible for 3rd party delays, such as freight company delays, natural weather events, peak freight periods and a country’s customs (export/import) clearance requirements. For any assistance with delivery information, please contact us via email at sales@themelbwinestore.com.au
Need Help?
If you have any questions about your order or shipping, feel free to contact us — we’re happy to help.
- Choosing a selection results in a full page refresh.